Holland & Knight Partner Named to The BTI Client Service All-Star Team for Law Firms
January 23, 2007
William P. "Bill" Byrne- Jacksonville
JACKSONVILLE, Fla. – Holland & Knight is pleased to announce that William P. "Bill" Byrne, a partner in the firm's Jacksonville office, has been named to The BTI Client Service All-Star Team for Law Firms by BTI Consulting Group (BTI).
For its recently completed sixth annual survey, BTI interviewed more than 250 individual corporate counsel at Fortune 1000 organizations and large professional service firms and identified 113 individual attorneys who deliver the best client service. BTI surveyed clients on their needs and priorities, the law firms they rely on, and the quality of service they receive.
In an unprompted manner, Byrne's client identified him as delivering unsurpassed excellence in client service. He was selected for leveraging a deep understanding of the client's business and industry to deliver targeted strategic advice; for his superior use of the client's time and resources; and for his ultra-responsive and timely answers to the client's most pressing needs.
"This is a tremendous honor for Bill and for Holland & Knight," said Holland & Knight managing partner Howell W. Melton, Jr. "Providing excellent client service is the primary goal of our law firm. This recognition of Bill's commitment to client service makes us all proud."
About The BTI Consulting Group, Inc.: The BTI Consulting Group is a Boston-based market research and management consulting firm. With more than 20 years of experience, BTI boasts the largest independent knowledge base of client needs, satisfaction and loyalty in the world for service firms. BTI is a leading supplier of strategic information to the legal services industry. www.bticonsulting.com.
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