Best Practices for Insureds’ Initial Loss Response

The winter storm that left millions of Texans without power and water last week is expected to generate the most residential and business insurance claims stemming from a single event in state history. The storm caused widespread property damage and forced business closures across the state. The type of damage associated with broken pipes – water damage, the need for mold remediation, plumbers, and contractors – will add pressure on insurers to investigate the claims promptly. With that in mind, we want to pass along a list of best practices for the insureds’ initial loss response prepared by our insurance recovery team.

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