Should You Even Bother Making a Complaint to the CFPB?

Financial Services attorney Eamonn Moran was quoted in a U.S. News & World Report article about the ongoing uncertainty surrounding the Consumer Financial Protection Bureau (CFPB) amid attempts by the Trump Administration to significantly reduce the agency's staffing and operations. The article discussed how this legal limbo and workforce reduction have led to delays in responding to consumer complaints and raised questions about the bureau's ability to effectively protect financial consumers. Mr. Moran emphasized that despite these challenges, the CFPB is still required to maintain its consumer complaint services under the 2010 Dodd-Frank Act that created it.

"The agency still has a statutory obligation to provide a consumer complaint function, and that hasn't changed," he said.

READ: Should You Even Bother Making a Complaint to the CFPB?