Trends and Developments: USA – Georgia
Technology transactions attorneys Jim Paine and Sarah Parker co-authored a chapter in Chambers and Partners' Technology & Outsourcing 2025 guide. The publication offers comprehensive legal analysis of developments in information technology (IT) outsourcing, business process outsourcing, artificial intelligence (AI) in the IT industry, the cryptocurrency market and other digital assets, metaverse, cloud services and software-as-a-service (SaaS) solutions, emerging technologies and more. Mr. Paine and Ms. Parker wrote the "Trends and Developments" section of the Georgia-focused chapter, which covers the evolution of enterprise resource planning (ERP) systems. They explain the first wave of this process – cloud migration to increase cost efficiencies – before moving on to the second and current wave: a functionality-based approach characterized by the integration of generative AI and agentic AI as well as the adoption of industry-specific ERP solutions and mobile capabilities. The piece explores what this shift means for vendors and risk management, from new challenges in data integrity and contract liability to the need for a full evaluation of core business strategies to protect against financial and operational risks that come with modern ERP systems.