Is a Bad Yelp Rating Making You Yelp? Management and Response to Patient Online Posts

Healthcare Partner Shannon Hartsfield will join the American Bar Association's Virtual Conference, Physicians Legal Issues: Healthcare Delivery & Innovation, for a session titled "Is a Bad Yelp Rating Making You Yelp? Management and Response to Patient Online Posts." The conference will discuss the economic, political and regulatory forces, coupled with technology innovation, that continue to challenge and change the delivery and payment of healthcare.