Health Cos. Must Act Quickly to Secure Digital Front Doors

Healthcare attorneys Beth Pitman and Shannon Hartsfield, along with litigation attorney Christine Walz, co-authored an article published in Law360 outlining how Rehabilitation Act Section 504 compliance requirements affect healthcare providers' digital operations. They report that accessibility obligations now encompass patient-facing technologies such as websites, online portals and telehealth platforms, heightening exposure to regulatory scrutiny and private litigation. They also provide practical insights on remediation efforts, working with vendors and strengthening internal compliance measures to help providers meet federal standards for "virtual front doors" and expand access to care for individuals with disabilities, particularly as the May 11, 2026, compliance deadline for certain providers looms large.

The authors previously published a Holland & Knight alert on this topic.

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