Jim Paine
Partner
Overview
James Paine is a nationally and globally recognized business attorney based in Holland & Knight's Atlanta office. Mr. Paine is known for his leadership and innovation in the technology, digital transformation and outsourcing legal markets. As chair of Holland & Knight's Technology Transactions Practice and co-chair of the Data Center Team, Mr. Paine helps clients navigate the complex intersection of law, technology and strategy – advising global enterprises on structuring, negotiating, optimizing and exiting high-value commercial technology relationships.
Mr. Paine's practice spans the full spectrum of technology and outsourcing transactions, including information technology (IT) and business process outsourcing (BPO), enterprise resource planning (ERP) licensing and implementation, cloud computing – such as software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS) – and other mission-critical enterprise technology deals. He also counsels clients on digital marketing and e-commerce arrangements, joint venture shared services, technology commercialization, strategic alliances and data-driven enterprise contracts that power business transformation.
Throughout the course of his career, Mr. Paine has led engagements across North America, South America, Europe, Asia and Australia, representing clients in the U.S., Canada, the European Union (EU), India, Mexico, the Philippines and China, among others. His global perspective and practical approach have made him a trusted advisor to Fortune 500 companies and emerging innovators alike.
Prior to joining Holland & Knight, Mr. Paine practiced corporate law with a leading international firm in Atlanta and served as corporate counsel for information technology and data privacy at The Home Depot, where he supported large-scale technology initiatives and data protection programs.
Representative Experience
- Represented a publicly traded office supply retail company in connection with the negotiation of an agreement with Softekk to outsource the application development and support for certain legacy and third-party applications
- Represented a publicly traded office supply retail company in connection with the negotiation of an agreement with Tata Consultancy Services (TCS) to outsource the administration, management and operation of certain data centers, information technology (IT) infrastructure and network services and to provide a managed cloud solution to host certain software applications
- Represented a publicly traded office supply retail company in connection with the negotiation of an agreement with IBM to outsource the administration, management and operation of certain IT infrastructure components and application development and support for certain legacy and third party applications
- Represented a Fortune 50 retail company in connection with the outsourcing of IT help desk support for operations in China to IBM
- Represented a Fortune 50 retail company in connection with the outsourcing of application development, testing and support for certain legacy and third-party applications to Infosys
- Represented a publicly traded healthcare information technology provider in connection with the negotiation of an agreement with Atos to outsource administration, management and operation of certain data centers, IT infrastructure and network services
- Represented a publicly traded healthcare information technology provider in connection with the negotiation of an agreement with Involta to outsource administration, management and operation of certain data centers, IT infrastructure and network services and to provide maintenance and support services for certain applications
- Represented a global manufacturer of rolled aluminum in connection with the negotiation of an agreement with DXC Technology to outsource the administration, management and operation of certain data centers, infrastructure and network services and to migrate the hosting of certain software applications from a dedicated on premises solution to a shared cloud solution
- Represented a global hospitality company in connection with the negotiation of an agreement to develop, host, maintain and operate a distributed global reservation system servicing more than 4,000 locations across the globe and processing more than $12 billion in transactions
- Represented a global hospitality company in connection with the negotiation of an agreement with HP to procure, install and support a new point of sale system at more than 4,000 locations worldwide
- Represented a global hospitality company in connection with the negotiation of an agreement with CenturyLink for the provision of public cloud, private cloud, colocation, hosting and managed services
- Represented a public airline in connection with the outsourcing of IT infrastructure (data centers), network, desktop support and related services to IBM
- Represented a global hospitality company in connection with the outsourcing of its mainframe operations and related services to IBM
- Represented a public utility company in connection with the outsourcing of its mainframe operations and related services to Acxiom
- Represented a public provider of healthcare information technology solutions in connection with the renegotiation of an agreement to outsource of certain infrastructure support, collocation and managed services to Netsmart
- Represented a health insurance company in connection with resourcing to Electronic Data Systems (EDS) of an outsourcing arrangement for mainframe operations and the provision of batch claims processing services
- Represented a Fortune 50 retail company in connection with outsourcing of accounts payable, accounts receivable, audit, recovery and cash disbursement functions to IBM Daksh
- Represented a Fortune 50 retail company in connection with outsourcing of customer relationship management for store operations to Affiliated Computer Services (ACS)
- Represented a Fortune 50 retail company in connection with outsourcing of customer relationship management function for services business to Convergys
- Represented a global investment management company in connection with outsourcing of its global facilities management function to Mace Marco Ltd.
- Represented a global provider of containers and logistics solutions in connection with the negotiation of an agreement with ADP to outsource payroll and benefits for Australia and European operations
- Represented a global cosmetics and fragrance company in connection with the negotiation of an agreement with DHL to outsource the administration, management and operation of its North American supply chain and fulfillment operations, including facilities, pick, pack, shipping, delivery and returns
- Represented a privately held retailer of sports and outdoors products in connection with the licensing, implementation and support of merchandise management system from Oracle and SAP
- Represented a privately held retailer of sports and outdoors products in negotiation of agreement with Logic Information Systems to implement and configure Oracle merchandise management system
- Represented a privately held retailer of sports and outdoors products in negotiation of agreement with Wipro Ltd. to implement and configure Oracle merchandise management system
- Represented a women's fashion designer and retail company in connection with the negotiation of agreements with SAP to license, install, host, manage and support an enterprise S/4 Hana software solution
- Represented a designer and manufacturer of women's clothing in connection with licensing, implementation and support of a merchandise management system from SAP
- Represented a retailer of women's fashion jewelry and accessories in connection with licensing, implementation and support of a merchandise management system from Oracle
- Represented a retailer of fashion jewelry and accessories in negotiation of agreement with IBM to implement, host and maintain Oracle merchandise management system
- Represented a global manufacturer of golf equipment and accessories in connection with the licensing, implementation and support of a hosted enterprise resource planning (ERP) system from Oracle
- Represented a global manufacturer of golf equipment and accessories in negotiation of agreement with OSI Consulting Inc. to configure an Oracle ERP system
- Represented a global manufacturer of sporting goods and apparel in connection with the negotiation of an agreement with Infor to license, implement and support their ERP system
- Represented an insurance broker and management company in connection with the negotiation of agreements with SAP to license, install, host, manage and support an enterprise S/4 Hana software solution
- Represented a hospital system in connection with the licensing, implementation and support of an enterprise resource platform for management of medical records from Epic Systems
Credentials
- University of Florida Levin College of Law, J.D., with honors
- University of Florida, Warrington College of Business Administration, MBA, Finance
- University of Florida, Warrington College of Business Administration, B.A., Finance, with honors
- Georgia
- Supreme Court of Georgia
- American Bar Association
- Atlanta Bar Association
- State Bar of Georgia
- International Association of Privacy Professionals
- Sigma Phi Epsilon
- Florida Blue Key
- The Best Lawyers in America guide, IT Outsourcing Law, Technology Law, 2017-2026; Information Technology Law, 2021-2026
- The Legal 500 USA, Technology/Outsourcing, 2012; Leading Lawyer, Media, Technology and Telecoms – Outsourcing, 2024, 2025
- Chambers USA – America's Leading Lawyers for Business guide, Technology & Outsourcing, 2011-2013, 2019-2025; Outsourcing, 2024, 2025
- Chambers Global – The World's Leading Lawyers for Business guide, USA: Outsourcing, 2013-2014, 2021-2025
- Rising Stars, Georgia Super Lawyers magazine, Information Technology/Outsourcing, 2013-2016
- Georgia Super Lawyers magazine, Technology Transactions, 2014